Back to Help Center

All Articles

Supported video formats

The file types Vidreno accepts and what works best.

Uploading Videos
Popular

Tips for large video files

How to keep big uploads quick and the file size sensible.

Uploading Videos
Popular

oEmbed support for Notion and WordPress

Paste a Vidreno link into Notion, WordPress or any oEmbed app and it just embeds.

Sharing and Embedding
Popular

Creating your account

How to register, what to expect, and what happens right after you sign up.

Getting Started
Popular

Getting in touch with support

How to reach a human at Vidreno when the docs are not enough.

Troubleshooting and FAQ
Popular

Signing in to your account

How to sign in, and what to do if you forget your password.

Getting Started
Popular

My upload failed, what now

The most common reasons an upload fails and how to fix each one.

Troubleshooting and FAQ
Popular

Embedding a video on your website

Every option in the embed panel explained, with its default and what it does.

Sharing and Embedding
Popular

Uploading your first video

Drag in a file, drop it on Vidreno, and watch it appear in your library.

Uploading Videos
Popular

Upgrading or changing your plan

Move to a new plan in a few clicks, no downtime, no fuss.

Plans and Billing
Popular

Choosing the right plan for you

A side by side look at every Vidreno plan so you can pick with confidence.

Plans and Billing
Popular

Reading your analytics dashboard

A walkthrough of every chart and number on the analytics page.

Analytics
Popular

Understanding the Lifetime plan

Pay once, host video forever. Here is how the Lifetime plan really works.

Plans and Billing
Popular

How rich previews work on social media

Why your Vidreno links show up as nice cards on Slack, X and friends.

Sharing and Embedding
Popular

A tour of your dashboard

Where everything lives once you sign in.

Getting Started
Popular

Setting a video to public or private

Control who can find and watch each of your videos.

Managing Your Library
Popular

Setting your global brand color

Pick a single accent colour that runs across every Vidreno player you publish.

Player Branding
Popular

General FAQ

Quick answers to the questions we get asked the most.

Troubleshooting and FAQ
Popular

Welcome to Vidreno

A quick map of the help centre and the fastest ways to get started with Vidreno.

Getting Started
Popular

Editing a video's title and description

Rename a video or update its description without leaving the video page.

Managing Your Library
Popular

Managing your billing details

Open the customer portal to change your card, see invoices or cancel.

Plans and Billing
Popular

Stopping viewers from downloading your video

How Vidreno keeps the download button and right click menu away from viewers.

Sharing and Embedding
Popular

Why can't I see analytics

Analytics is a paid feature. Here is what you get on each plan.

Troubleshooting and FAQ
Popular

Sharing a video link

Get a clean link to your video and share it anywhere.

Sharing and Embedding
Popular

Deleting a video

How to remove a video, and what happens to the storage it was using.

Managing Your Library
Popular

Choosing a custom thumbnail

Pick the perfect frame from your video to use as the thumbnail.

Managing Your Library
Popular

Storage limits and quota warnings

What the storage meter means and what happens when you fill it up.

Uploading Videos
Popular

Overriding the player color for one video

Give a single video its own player colour without changing your global brand.

Player Branding
Popular

Updating your account details

Change the username or email on your Vidreno account in a few clicks.

Getting Started

What happens when a payment fails

What a failed payment means for your videos, and how to put your account right.

Plans and Billing